7-day money-back guarantee
If the service does not work properly for you, request a refund within 7 days of activation and we refund the full amount of your plan.
Refund Policy
We would rather fix the problem than keep your money. Here is exactly how refunds work.
Check compatibility first
Message our support team with your device and internet speed before ordering. Confirming compatibility up front is the fastest way to avoid a refund request altogether.
What is not covered
Problems caused by an unstable internet connection, ISP throttling, unsupported hardware, or sharing credentials beyond your purchased connections.
How to request
Send your order details through the contact page. Approved refunds are returned through the original payment method, usually within 3–5 business days.
Questions? Contact our team.